Adequacy, Accessibility, and Feedback Mechanisms of the Physical Learning Environment
The Antalya Bilim University Business Administration Undergraduate Program is delivered in a modern and well-equipped physical environment that enables the complete fulfillment of all Program Learning Outcomes (PLOs). Classes are held in classrooms and lecture halls equipped with projection systems, high-speed internet connectivity, and climate-control systems, with venues offering capacity proportional to the number of enrolled students. Computer laboratories directly support students in effectively using mathematical tools and solving business problems with relevant software programs (PLO10), in applying information technology to support business processes (PLO11), and in developing their competencies in business research and information technologies (PLO1).
● Common study areas arranged to accommodate group work and project-based learning provide a foundation for students to develop their teamwork and responsibility-taking skills (PLO2). Presentation halls and seminar rooms, in turn, support the cultivation of written and oral communication skills in the business world (PLO5).
● The physical infrastructure required for conferences and events aimed at raising awareness of social responsibility, ethics, and sustainability (PLO4, PLO8) is also provided on campus. Through the Directorate of Sports, Culture, and Arts—which contributes to the development of competencies related to organizational behavior and social dynamics (PLO9)—various social and cultural events are also organized. In conclusion, the physical and digital infrastructure of Antalya Bilim University is of the quality and quantity necessary to meet all learning outcomes (PLO1–PLO12) of the Business Administration Undergraduate Program and continues to be developed with a philosophy of continuous improvement.
Feedback and Improvement Mechanisms:
● Participant Monitoring: Feedback regarding service quality is systematically collected through the "Student Satisfaction Surveys" and "Academic/Administrative Staff Satisfaction Surveys" conducted each semester.
Adequacy of Extracurricular Activities, Social–Sports–Cultural Infrastructure, and Professional Development Support
Extracurricular Activities and Social Infrastructure
Antalya Bilim University has a comprehensive infrastructure that enables Business Administration Undergraduate Program students to engage in extracurricular activities, meet their athletic, social, and cultural expectations, sustain their professional development, and establish effective dialogue with faculty members.
Sports Infrastructure: Within the Directorate of Sports, Culture, and Arts, sports clubs are actively operating across many branches, including football, volleyball, tennis, martial arts, nature sports, and many others. Thanks to Antalya's geographical and climatic advantages, students have access not only to on-campus facilities but also to various outdoor sports activities such as skiing, rafting, scuba diving, and paragliding.
Social and Cultural Infrastructure: In the 2025–2026 academic year, more than 40 student clubs—including the Theater, Music, Philosophy, Photography–Social Media and Graphic Design (FOKUS), Science Fiction and Fantasy, Anatomy of Design and Art, and Travel and Tourism clubs—organize active events. Commemorative ceremonies, seminars, and cultural events are also held regularly on significant days and weeks.
Explanation: To enable students to participate in athletic, social, and cultural activities across the university, a wide variety of student clubs affiliated with the Directorate of Sports, Culture, and Arts have been established. The names of the clubs and information about their advisors can be accessed via our university's web page.
International Environment: With foreign nationals making up 35% of the student quota, and a campus bringing together students from 74 countries and faculty from 19 countries where 44 world languages are spoken, Business Administration students are provided a foundation to develop their globalization and international trade competencies (PLO7, PLO12) far beyond the classroom setting. At the beginning of the fall semester, our department holds orientation meetings for incoming first-year students so that they can gain general information about the department, get to know faculty members, and shape their post-graduation professional lives.
Adequacy, Accessibility, and Security of Information Systems
Information Systems
The information systems infrastructure of Antalya Bilim University has a comprehensive and integrated structure capable of supporting all learning outcomes and program educational objectives of the Business Administration Undergraduate Program. The Directorate of Information Technology produces continually evolving hardware and software solutions to ensure the uninterrupted conduct of the university's teaching and research activities; by closely following current developments in information technologies, it keeps the campus infrastructure continuously up to date. High-speed internet access and a secure network infrastructure are provided across the campus, with compliance with the Network Usage Policy and Personal Data Protection legislation also guaranteed.
Through the Student Information System (SIS), which allows students to manage their academic processes in a digital environment, course registration, grade tracking, transcript, and academic calendar operations can be carried out; this system directly supports the development of business knowledge and information technology competencies (PLO1). Access to course materials, assignments, and exam content is provided through the Learning Management System (LMS); this structure reinforces students' research and analytical thinking skills (PLO3, PLO6). To develop the competency of applying information technology to support business processes and decision-making (PLO11), various licensed software programs—AutoDesk foremost among them—are made available for use by students and academics. These systems, which can also be accessed from off campus, support students in acquiring remote and flexible learning habits and strengthen their competencies in using mathematical tools and software programs (PLO10).
The institutional e-mail system provides students and faculty with a common communication platform, contributing to the development of written communication skills in the business world (PLO5) and supporting teamwork and responsibility-taking habits (PLO2). The Course Information Packages system, in turn, ensures the transparent publication of program learning outcomes and course content, reinforcing an understanding of ethics and accountability (PLO4) at the institutional level. In conclusion, the information systems infrastructure of Antalya Bilim University has an adequate, secure, and continually evolving structure capable of supporting the relevant learning outcomes (PLO1, PLO2, PLO3, PLO4, PLO5, PLO6, PLO10, and PLO11) and the program educational objectives of the Business Administration Undergraduate Program.
Technical Infrastructure and Accessibility: Internet and projection are available in classrooms. Audiovisual materials can be used with ease in face-to-face classes. Microsoft Teams is used for distance education. Teams supports learning outcomes remotely by offering capabilities such as interactive lecturing, screen sharing, recording, chat, and meeting management.
Adequacy of Library Resources and Services, Access, and Continuous Improvement
The University's Fettah Tamince Library is located on the Döşemealtı main campus and is one of the core learning resources supporting the university's teaching and research activities. The library serves academic and administrative staff as well as all students, and is also open to external users for research purposes. The library opened in 2021 and provides uninterrupted service 24 hours a day, 7 days a week. This provides a significant advantage, particularly for graduate students and academic staff working in different time zones. As of 2025, library user satisfaction regarding service hours has reached 92%, demonstrating the effectiveness of this practice.
● The library's physical capacity is planned to serve approximately 430 users simultaneously, and 15 computers are available for student use. In addition, with a 24/7 open reading hall and group study areas, a diverse range of study environments is offered to meet different learning needs.
● Collection and Access Options: The library collection is quite extensive in terms of both print and electronic resources. As of 2025, the following resources are available: 50,976 print books, 6,233 e-books, 42,624 e-journals, 155 databases, and 9,397 periodicals. These resources are developed in a balanced manner to meet the needs of the university's various faculties and programs. In the collection development process, requests are regularly received from academic units and evaluated through the Library Advisory Board, after which purchasing or subscription processes are carried out. Access to electronic resources can be obtained directly from within the campus; from off campus, 24/7 access is possible through the VETİS system. The library also provides access to numerous national and international academic databases through its ANKOS and TÜBİTAK EKUAL memberships.
● Library Services and Usage: In addition to classic lending services, the library offers various academic support services. According to 2025 data: total number of registered users: 9,354; annual library usage count: 260,744; 24/7 hall usage count: 78,731; and number of resources lent: 1,761.
Education and Information Literacy Activities
The library organizes regular training sessions to develop users' information access and academic research skills. Within this scope, training sessions are held on topics such as: database usage (EBSCO, etc.), literature search techniques, Turnitin and plagiarism-prevention tools, and library orientation programs. The fact that satisfaction rates for the training sessions conducted in 2025 ranged between 89% and 98% demonstrates the effectiveness of these activities. The library has been designed in line with the principles of accessibility and inclusivity. Physical space arrangements have been made in accordance with TS 9111 standards: areas suitable for wheelchair access, and wide corridors and study areas.
Physical Security Systems, Emergency Preparedness, and Security Awareness
In common-use areas such as the kitchen and cafeteria, a Food Safety Team has been established to address potential malfunctions/accidents. The key to the water reservoir is held solely by the Technical Services Unit Chief, and in the event of sabotage, the water is cut off from the mains. Fire Exits and Emergency Procedures: A Fire Team has been assigned to respond in the event of a fire. Fire training is provided once a year. In the event of a power outage, a generator is activated, and if it malfunctions, a backup generator comes into operation.
● First Aid Equipment and Response: In cases of staff injuries such as burns or cuts, guidance is provided by the Institutional Physician.
● Security Information and Training Programs: Documents such as allergen instructions and suspected food-poisoning instructions are implemented for staff and relevant units. The Food Safety Team meets routinely twice a year; in emergencies, it convenes without delay. Camera and Surveillance Systems and the Duties/Responsibilities of Security Personnel: Although camera systems are not directly specified, roles such as the Technical Services Unit and the Cleaning Services Unit Chief are responsible for situations such as malfunctions, sabotage, and pests. The Technical Services Unit initiates the response process by opening a CAPA (Corrective and Preventive Action) request for issues such as a cold-storage-room malfunction.
Accessibility and Support Mechanisms for Students with Disabilities
The Disabled Students Unit is composed of representatives of academic and administrative units, experts, and a student representative, chaired by a Vice Rector (Articles 4, 8). The unit convenes in ordinary session at least twice each academic term, and in extraordinary session when necessary; decisions are made by majority vote (Article 4). An Annual Activity Report is prepared and submitted to YÖK (the Council of Higher Education) (Article 5, Article 14/13).
Physical Accessibility (Library, Classroom, Laboratory, etc.):
● Improvements are made to ensure spatial accessibility in educational, research, accommodation, and social environments (Article 14/4).
● Support is provided toward resolving the campus and inter-campus transportation problems of students with disabilities (Article 14/3).
Exam Adaptations:
● According to the differences arising from a student's disability, necessary measures such as exam duration, venue, materials, and an accompanying assistant are taken, and the Examination Committee is informed (Article 14/7).
Digital Accessibility (LMS/web/documents):
● The provision of course tools, equipment, and materials is ensured; specialized tools/equipment are provided on a temporary basis to students with financial difficulties (Article 14/5).
● Academic/social support is provided through the peer (partner) student system (Article 14/6).
● Disabled-student entries to the unit's website and Education Information System are completed in full (Article 14/1).
Monitoring the Effectiveness of Services and Improvement: At the end of each academic year, an Annual Activity Report is prepared (Article 14/13). The unit oversees the implementation of the work program, budget draft, and strategies (Article 14/13). In-service training and certificate programs for students with disabilities are organized, with the participation of academic advisors ensured (Article 14/2). Through awareness activities, staff and students are educated and sensitized (Article 14/9).
