TYÇ Matrix - The Department of Tourism Management

Institutional Program Learning Outcomes¹	Qualifications²
Institutional Program Learning Outcomes¹	Knowledge	Skills	Competence
1- Delivers effective communication and service provision with a focus on guest satisfaction.	X	X	X
2- Analyzes global and local tourism destinations and interprets elements of cultural heritage.	X	X
3- Explains in detail the fundamental concepts, theories, and principles in the field of tourism management.	X
4- Identifies the place of health tourism among alternative forms of tourism, examines its national and international dimensions, and relates it to sectoral practices.	X	X
5- Evaluates trends and crises in tourism, manages decision-making processes through financial and statistical methods, and offers insights into the future of the sector by monitoring national and global economic developments.	X	X
6- Evaluates the role of the tourism sector in national development and provides knowledge about the structure and functioning of the sector.	X
7- Uses oral and written communication skills effectively at both academic and professional levels.	X	X	X
8- Supports decision-making processes in the tourism sector by using fundamental knowledge of big data and artificial intelligence applications.	X	X
9- Explains and applies the management, organization, marketing, operations, and financial processes of tourism enterprises.	X	X	X